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Terms and Conditions    |    Privacy Policy    |    Turbovite® Focus Range    | Competition Rules

Terms and Conditions
Privacy Policy
Turbovite® Focus Range
Competition Rules

Turbovite® Focus Promotion 2021

Privacy Policy

In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.
Owner and Data Controller:
Nativa South Africa

Types of Data collected

The owner does not provide a list of Personal Data types collected.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Turbovite® Focus Promotion 2021

Terms & Conditions

  1. This competition is open to individuals who are permanent residents or citizens of South Africa, aged 18 years and older, with a valid South African ID document. This excludes Nativa (Pty) Ltd employees, their advertising agencies, sales agents and their immediate families.
  2. This competition is exclusive to the Republic of South Africa.
  3. The competition commences on 1 October 2021 and closes on 31 March 2022.
  4. You cannot enter the competition if you have won a prize from Turbovite® within the past 12 months i.e. 12 months prior to 31 March 2021.
  5. This competition applies only to the following products from a participating merchant:
  • Turbovite® Focus Effervescent Tablets
  • Turbovite® Focus Syrup 200ml
  • Turbovite® Focus Syrup 500ml
  • Turbovite® Focus 30s Capsules
  1. To enter and stand a chance to win, entrants must dial *120*50505# and follow the prompts. All calls are charged at 20c per 20 seconds in every session.
  2. To stand another chance to win, entrants can enter the same promotional code on the Turbovite® page on the Vodapay App. Simply download the App, and navigate to the Turbovite® Focus Promotion page, then follow the prompts to enter the promotional code.
  3. Entries are limited to five (5) per cell phone number and five (5) per person per month. A person can only win one (1) prize for the duration of the competition.
  4. Nativa (Pty) Ltd shall use your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013, and only for the purpose set out in these terms and conditions.
  5. It’s the entrant’s responsibility to ensure that any information which is provided to Nativa (Pty) Ltd is accurate, complete and up to date.
  6. Winners will be notified and verified telephonically on the cellular number used to enter the competition. Following three (3) unsuccessful attempts to make contact with a drawn winner, the prize will be awarded to the next eligible entrant drawn. Each entrant is obliged to enter the competition using a phone number that is owned by and registered to that entrant. No person can use another person’s phone number for competition entry purposes. This is to avoid fraud and possible litigation between the phone owner and the entrant.
  7. An entrant stands a chance to win one (1) of six (6) Apple MacBook Air laptops, valued at R16 999 each.
  8. Winners will be determined by random monthly draws.
  9. The first monthly winner will be drawn on 31 October 2021, with the remaining draws taking place at the end of each following month, with the last draw taking place on 31 March 2022. Monthly winners will be notified within 7 days of them winning, subject to verification. Winners’ prizes will be fulfilled within 10 working days of verification.
  10. Winners may be announced on social media within 1 week after verification.
  11. Winners will have 48 hours to submit their identification documents and the promotional sticker with the winning code to claim their prize. If the winner does not comply within the stipulated time, they will forfeit the prize. Winners may be invited to attend a ceremonial prize handover.
  12. Prizes are not transferable.
  13. By entering this competition, all winners may be requested to sign a release form allowing Nativa (Pty) Ltd and/or its agents to publish their photo and/or names in the media and on social media without payment or compensation.
  14. By entering this competition, you might be asked to opt in to Nativa (Pty) Ltd contacting you regarding future campaigns and promotions.
  15. Nativa (Pty) Ltd reserves the right to withdraw or amend this promotion, including prizes, in the event of any unforeseen circumstances or factors beyond its control, at any time in its sole discretion.
  16. Except as provided for in the Consumer Protection Act No. 68 of 2008 South Africa, the judges’ decision on all matters arising out of the competition will be final and binding, and no correspondence will be entered into.
  17. By entering the competition and/or accepting the prize, entrants and winners hereby unconditionally and irrevocably indemnify and holds harmless Nativa (Pty) Ltd, the organisers, their directors, employees, agents, suppliers and contractors from and against any actions, claims and/or liability for injury, loss or damage of any kind resulting in whole or in part, directly or indirectly from participation in the competition, acceptance of the prize, the use of any prize awarded and/or participation (or non-participation) in a prize-related activity and acknowledge that Nativa (Pty) Ltd shall not be liable for any of the aforementioned liability for injury, loss or damage of any kind, save in the event of Nativa (Pty) Ltd’s gross negligence or wilful intent.
  18. Nativa (Pty) Ltd will not be held liable for any entrant that provides incomplete or incorrect details and any technical glitches beyond its control.
  19. All information relating to this competition and published on any promotional material shall form part of the terms and conditions of entry.
  20. By entering the competition, entrants agree to abide by these terms and conditions.
  21. Should any dispute arise in relation to the interpretation of these Competition terms and conditions, Nativa (Pty) Ltd’s decision shall be final and no correspondence will be entered into.
  22. All provisions of these terms and conditions shall be deemed to be qualified to the extent required in order to ensure compliance with the applicable provisions of the Consumer Protection Act No. 68 of 2008 and these terms and conditions must be interpreted and applied accordingly.
  23. The competition shall be governed and interpreted in accordance with the laws of the Republic of South Africa.
  24. For further information, please contact Nativa (Pty) Ltd on 012 664 7110. Alternatively, visit www.turbovite.co.za